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Made in South Australia

Press-bowl sinks locally made for over 75 years.

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Before you make a warranty claim

If the Product is defective and it has not been installed, the Product can be returned with proof of purchase to the place of purchase. 

Before making a warranty claim, please:

  1. minimise the risk of danger or further damage by shutting off the water supply; and
  2. contact your Product installer / plumber to ensure the Product has been installed correctly.

For sinks only: Before making a warranty claim, please also confirm that the benchtop is level, the cut-out is correct, and the sink has been installed correctly.

How to make a warranty claim

To make a warranty claim, please contact Oliveri
by phone: 08 8348 6444 or by email: warranty@oliveri.com.au.

No specific claim form is required however the following documentation must be supplied as part of your claim:
proof of purchase;

  • handover documentation (for new homes);
  • for water filter systems only: A copy of a certificate which certifies that the unit was installed in compliance with our printed installation instructions and all applicable laws, regulations and industry standards;
  • your contact details, including the address of the installed Product;
  • photo/s of your Product and the defect in question; and
  • details of the warranty claim including date of installation, installer details, and a description of the product fault.

If an Oliveri Warranty service call finds that your Product does not have a genuine manufacturing defect, Oliveri or our Warranty Service Agent reserves the right to charge you a service fee.

For full terms and conditions and relevant domestic and commercial warranty periods please refer to the documents listed above.

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Product Details

Was the product installed by a Licensed Tradesperson?
Has the installer checked that the issue is related to product installation?

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